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Guest Services Worldwide Ltd is not the company noted in this site , has no relationship with them and should not be mistaken for them. We have an enviable reputation of providing high quality Destination Map Guides to Luxury Hotels around the world and have done so for more than 25 Years . We have an SLA of producing a Guide for our clients within 12 weeks of the project starting and always provide the service agreed and contracted. If we ever have any client issues they are quickly handled by our Client Services team and as Director of Operations, I am happy to deal with any client if they wish to contact me directly. Although I have search and cannot find Hotel Guest Services Inc on the internet, you will readily find our site under www.guestservicesworldwide.eu .

Troy Holland

Director of Operations

Guest Services Worldwide Ltd

Reason of review: Issue by similar name association .

Location: Blackpool, Blackpool

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Guest

It is you, what a joke of a company. We'll be getting in touch with all the companies complaining about your scams, and taking this further.

Guest S Ybl
reply icon Replying to comment of Guest-1430104

Dear tatiana, We are concerned to read your review and comment. Please be assured this has been passed to our management team for review.

Can we request that you contact our Customer Support department on the details below so we can look into, understand and hopefully resolve your issue.

Please ensure you confirm your full details/customer reference so we can look into appropriately and validate your comments made. Email: customer.reviews@guest-services.co.uk Best wishes, Guest Services Worldwide

Guest

Sorry Mr Holland, you are the same company. It's you exact company (and you) that we have had this experience with.

We have now reached out to many other businesses who have advertised using your maps and found a continual slew of similar experiences.

There is not a single positive experience found.

You tried this response before I believe....but didn't have any response to the follow up. Running out of excuses?

http://www.haveyoubeenconned.com/threads.php?id=24

Guest S Ybl
reply icon Replying to comment of Guest-1384968

Dear Sir/Madam, We are concerned to read your review and comment. Please be assured this has been passed to our management team for review.

Can we request that you contact our Customer Support department on the details below so we can look into, understand and hopefully resolve your issue.

Please ensure you confirm your full details/customer reference so we can look into appropriately and validate your comments made. Email: customer.reviews@guest-services.co.uk Best wishes, Guest Services Worldwide

Guest
reply icon Replying to comment of Guest-1384968

I agree wholeheartedly with this review. We live in the US and we were scammed by this company.

The are threatening and harass the client by threatening legal action when one tries to get answers. Their materials are sub par and they were 6 months late in publishing a very small advertisement on a throw away map. They show you all kinds of beautiful brochures but their product is nothing like what their sales pitch is.

DO NOT work with this company. We need to find a way to make sure they stop preying on small businesses.

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