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Do not believe anything that Guest Services Worldwide has to say. They will over promise and under deliver. They stop all communication once they have full payment. Their "bespoke" brochure preys on small businesses. We are moving towards a class action suit and are...
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1.0
I didn't like
  • Did not deliver services
  • Would not return calls
  • Over promised under delivered
#1140644
Reply to reviews
We contracted with Guest Services Worldwide to provide advertising after they showed us a letter of recommendation from a well known hotel chain. We wish we had never done so. Their claims were huge (high quality app, high quality map placed in the hotel, connecting us...
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Anonymous
Anonymous

Our small start up has had the exact same experience with this company. We are looking at a class action suit. Can we contact you?

Anonymous
Suzzan Douglas

The agency claims to advertise on a 5 star hotel. It is a scam, do not trust these guys as they will rip you off without any final result.

#1122146
Reply to reviews
I also advertised with them but experienced just the opposite results. Ran ad in Four Seasons guide for Houston at a cost of $4500. Did not do a mobile app, just a map. I had been getting guests from the hotel before but I started seeing more.
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Anonymous
ConcernedCitizen

Advertisement77 is unfortunately a handle that has been used before by Guest Services Worldwide affiliates/staff. Please do list you real business name if you are who you say...

4.1
#1021348
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From March last year http://www.guestservicesworldwide.eu/ promised at the cost of 3000 Pounds to put our company on a 1/4 page hand out map and on an app. The Concierge knows nothing about this in the Grand Hyatt Playa Del Carmen and there is no app for this. Guest...
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Anonymous
Jane H

Similar Experience. The agency is a scam.

Anonymous
ConcernedCitizen

Similar experience here. They seem to exist to enter into a contract, take your money, delay service (or deliver it in an incredibly poor fashion and well below what their sa...

1.0
I didn't like
  • Fact that they never delivered what we paid for
#969964
Reply to reviews
Dear Troy Holland; I am into your company for $38,000.00 since last July. I am now furious with your company, today was the last straw!!!!! I have been to the CARLYLE HOTEL and the chief concierge and the second in command do not have ANY TIME FOR ME. It is the holiday...
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Anonymous
Michael Kane

Many promises from guest services but no results. They are using big name hotels to take people's money.

Anonymous
ConcernedCitizen

Similar experience here. They seem to exist to enter into a contract, take your money, delay service (or deliver it in an incredibly poor fashion and well below what their sa...

1.5
#965704
Reply to reviews
Guest Services Worldwide Ltd is not the company noted in this site , has no relationship with them and should not be mistaken for them. We have an enviable reputation of providing high quality Destination Map Guides to Luxury Hotels around the world and have done so...
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Anonymous
ConcernedCitizen

Sorry Mr Holland, you are the same company. It's you exact company (and you) that we have had this experience with. We have now reached out to many other businesses who have...

Blackpool, Blackpool
#677556
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